Our Wisdom Board

What’s Going On At Medix Dental?!

What’s Going On At Medix Dental?!

If you only take one thought from this article, we hope it’s that our number one priority is your practice and partnership. Our passion is working hard to ensure you receive the best services, security, and thoughtful dental technology partnership available on the market.

Enough with the mushy stuff, let’s dive into details!

Growth & Changes

Since our founding 15 years ago in 2003, we’ve experienced steady and organic growth through wonderful partner referrals. In recent years, our increased growth has prompted us take proactive measures that scale our business without compromising service. Most recently, these updates are reflected in our phone system, communication tactics, and new team members. After making any change, we obsessively standby for your feedback and adjust accordingly. We sincerely appreciate the honest and candid feedback you provide (positive and constructive). We especially value feedback from those who have seen our evolution over the years; as it’s our mission to continue exceeding your expectations for years to come.

Our Growing Team

Our team is our strongest asset. Many of the ideas we implement come from our skilled team members and their focus on continuous improvement. When it’s time to add a new team member, qualified applicants are heavily screened to ensure they jive with our company culture, values, and have a natural passion for outstanding customer service. In the past few months, we’ve bulked up our support team to minimize wait times and increasing our capacity to quickly solve the tech issues you encounter. We’re very proud of our team, and invite you to get reacquainted with the familiar and new faces here.

We believe in transparency, so don’t hesitate to let us know questions lingering on your mind. Thank you for your continued partnership and business. Cheers to the next 15 years!

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