Our Team

Tom Terronez

Chief Executive Officer

Tom Terronez is a hands-on leader in the dental technology industry, committed to helping practices reach their efficiency and IT security potential. Since founding two tech companies in the early 2000’s (Medix Dental and Terrostar Interactive Media), he has become a nationally respected and increasingly sought-after expert in his field. His mission to help practices mitigate risk, protect patients, and maximize overall success has allowed dentists all over the country to embrace a new type of technology partner.

Tom’s philosophy is best likened to Benjamin Franklin’s sentiment, “An ounce of prevention is worth more than a pound of cure.” Accordingly, he enjoys regularly educating prominent dental universities, associations, and societies about proactively combating the critical cybersecurity threats that face our time. His ability to explain these complex topics in an accessible and inclusive fashion has allowed him to connect with both novice and expert audiences alike. Still, Tom’s time in the classroom is not always spent leading; he has attended executive education programs at both Stanford and Dartmouth College.

Outside of work, Tom and his wife, Brooke, enjoy traveling and value strong civic engagement. They volunteer and serve on multiple not-for-profit boards, and regularly sponsor a wide variety of goodwill efforts within their community.

Order and read Tom’s latest book contribution in the Wiley publication, Dental Practice Transition: A Practice Guide to Management.

Chris Jess

Chief Operating Officer

Medix Dental’s head nerd enjoys Happy Joes pizza, Christmas time, and wishes he could see the future. Chris and his wife Erika live in Le Claire with their three beautiful children.

Eric Jess

Chief Development Officer

When Eric isn’t going above and beyond for clients, you’ll find him Frisbee golfing, making a mean breakfast burrito, or planning his next skydiving trip. Eric graduated from St. Ambrose University in 2004, where he majored in Finance and played a mean game of basketball. Eric became a co-owner of Medix Dental in 2016, and currently oversees our Des Moines, IA, office. Eric loves spending downtime with his wife Lindsay and their two dogs, Herky and Stanzi.

Jared Bahr

Senior IT Specialist

Jared is happiest when he is with his family, doesn’t matter what they are doing or where they are! His kids called him a snail farmer for about a year because he had a small aquarium on his desk that housed a bunch of them. 🙂

Jared worked in healthcare and manufacturing before coming to Medix. He said working in the dental industry has felt like returning back home!

Kyle Beck

Onsite Technical Engineer

Kyle is often described as a hard-working guy that loves video games, board games, and technology. After working as a casino technician for four years, he comes to Medix with a passion for IT. His favorite part of the job is getting to work with partners in person, and seeing all the awesome sights as he drives around. If Kyle won the lottery, he would spend more time learning metal and woodworking.

Alex Bishop

IT Systems Administrator

Alex is a lover of key lime pie and blueberry waffles. He has a hard time choosing between Mexican and Italian food, so eating both is the only correct option. Others would describe Alex as easy to get along with and relaxed; he’s happiest when everyone else is in a good mood. The best part of his job is working with kind and knowledgeable people.

Alex’s background is in a variety of IT roles, starting out by doing hardware repair and moving onward to the software side of things. He loves to tinker and the fact that there is always something new to learn in the technology field.

John Bloomquist

Senior Project Engineer

John is a New Yorker who enjoys a good steak dinner and time with his family. You will rarely see him around the Medix office as he travels to assist our clients in person!

Bryan Bolin

Sales Representative

Bryan is a huge Iowa Hawkeye fan who loves spending time with his wife, Ali, and their two kids, Layna and Briggs. In his free time, you’ll find Bryan watching sports games, listening to country music, or taking his family boating on a beautiful day.

Sam Burkhead

Lead IT Support Specialist

As a man of many talents, we’re lucky to have Sam on our team! When he’s not on the clock, you’ll find this Rock Island, IL, native with his wife Jorie on a hike, boat, or chilling at home with their dog. He’s also a skilled woodworker, often making tables, bedframes, and other items needed around the house.

Paul Cano

IT Support Specialist

Paul is an outgoing introvert who is reserved until you get to know him. He enjoys spending time with loved ones. Paul is interested in photography and a licensed drone pilot!

He has an appreciation for technology because it allows for so many conveniences around the world. His past work experience includes working at Geek Squad, fixing computers, and interacting with clients. The best part of his job at Medix is the awesome team he works with.

Uriel Cerqueda

IT Support Specialist

Uri is passionate about helping our partners, and loves assisting when times get tough. When he’s not working hard in our office, you can find Uri spending time with his daughter, making music, and catching an episode of The Office!

Jake Day

IT Support Specialist

Jake believes that others would describe him as nice, helpful, and nerdy. He has a deep appreciation for technology because it helps make people’s everyday lives so much easier. In his free time, he enjoys playing video games and building computers.

Before his job at Medix, Jake attended Black Hawk College in Moline and worked for Best Buy’s Geek Squad. Jake’s favorite part of his job is getting to learn something new every day. He is happiest when he can share his knowledge with those who are eager to hear it.

Roger Drapeaux

Quality and Inventory Control Specialist

Our road warrior and construction expert is also a fantastic cook of all things delicious. This die hard Stephen King fan and his wife Kelly have two children, and a dog named Hershel.

Ken Fischer

Onsite Installation Engineer

When the clock strikes 5:00, you can bet Ken is about to enjoy some outdoor frisbee golf or professional video gaming. Ken and his wife Stephanie welcomed their first baby, Killian, in early 2016. Ken works from our Omaha, NE, location.

Meghann Frazier

Accounting Lead

Meghann, nicknamed Megs, Meggo, or Schmeggo, is a bit shy at first but once you get to know her she is a fun-loving mom who enjoys spending time with family. She has been in the accounting field for a little over 10 years, with a special focus on working with small businesses. Her favorite part of the job is working with great people!

Zac Freymann

Onsite Installation Engineer

A true nerd at heart – we are lucky to have Zac on our team! When Zac isn’t assisting our awesome clients, he enjoys spending quality time with his wife, family, and cats Jackson and Ella.

Omar Guzman

IT Support Specialist

Omar is a nerd at heart who loves helping our partners and problem solving. When he’s not brightening up the halls in our office, you’ll find Omar chilling with a good videogame or group of friends.

Josh Hancks

IT Support Specialist

Josh is happy to be surrounded by family and friends. According to Josh, the people in his life would describe him as loyal. He is an IT professional who loves technology due to its challenging–but often frustrating–aspects. His favorite part of being at Medix is working with his amazing team.

We asked Josh what he would do if he won the lottery and he stated he would donate 100% to charity!

James Hansen-Day

IT Support Specialist

According to James, others would describe him as calm, attentive, and very sarcastic. His favorite foods are waffles and vegetable korma, but jelly beans hold a special place in his heart. He may have a bit of a sweet tooth.

Something unique about James: he’s new to the IT field! He has worked in veterinary medicine for the last 10 years, both with animals and in an administrative capacity throughout his career. James made the change to IT support 2 years ago and hasn’t looked back since! The best part of his job is helping others with their stressful IT issues and relieving them of that worry.

Abbie Hingstrum

Business Manager

Our avid Harry Potter fan swears she’d be sorted into the Hufflepuff house, and has the research to back it up. Abbie loves keeping busy by playing in a local soccer league and spending time outdoors with her husband, Rob. When it’s time to relax, you’ll find Abbie snuggling up with her cat, Roz (short for Rosalind Franklin), and a good book.

Matt Leja

IT Support Specialist

Fondly called “Wormser” in our office (for his uncanning resemblance to the Revenge of the Nerds character), Matt loves tacos, reading, and is a graduate of Augustana College.

Todd Lemons

IT Support Specialist

Todd is an IT professional through and through – he’s happiest when “everything is working.” Todd admires technology because it augments human communication, expression, and ability. He enjoys helping people solve problems and learning something new every day.

Todd’s first official IT job was at the consulting firm, Netlinux. He has installed a few thousand cable modems, held technical positions with organizations of a variety of sizes, and performed technical support for small business clients for over three decades. In addition to his IT background, Todd used to co-host a radio show.

Jeff Loder

Director of Partner Experience

Jeff Loder, otherwise known as JLo, is best described by coworkers as outgoing and talkative. He enjoys playing guitar and discovering new places he’s never been to. Music is a true passion of Jeff’s; he has a full-fledged recording studio and rehearsal suite on the lower level of his home, and his guitar of choice is a 1999 Les Paul Classic, which he happily owns a few of.

Using new types of equipment is extremely enjoyable to Jeff, who describes himself as a “gadget guy.” He is CompTIA Security+ Certified as well as a three-time Lonestar Steakhouse Employee of the Month (both equally as impressive).

The most rewarding part of his job is helping his team succeed. When plans and processes come together, everyone is having fun, performing, and making our partners happy, he feels a lot of pride in what we do at Medix.

Anthony Marranca

Chief Technology Officer

Anthony is a Cubs-loving tech nerd who’s passion for technology is topped only by his adoration for his family. Outside of the office, you can find Anthony listening to music, cooking up a mean breakfast, restoring his Mustang, and enjoying time with his wife Nichole and their two kids, Ethan and Hudson.

Christian Meyer

Sales Representative

Our Lincoln-based sales rep can’t get enough motorcycles, street racing, and muscle cars in his life. When he’s not behind a roaring motor, you’ll find Christian watching some classic Seinfeld episodes with his adorable German Shepherd, Blitz.

Dave Montag

Director of Partner Engagement

Dave is known for being compassionate, caring, and honest. He enjoys eating a slice of Slugger’s sausage pizza or spending time with the people he cares about. To Dave, the most rewarding part of his job is getting to know clients to better understand their needs.

Before Medix, Dave spent sixteen years as co-owner of an IT business in the Quad Cities. This experience helped him gain a genuine appreciation for the relationships between clients and IT. He values technology because it is often used to bring people together.

Sami Mura

Executive Sales Assistant

Sami is our ray of sunshine in the office, she walks in every day with a smile! Sami works closely with our sales team and supports our Medix clients. Outside the office, you will find Sami enjoying any combination of friends and family, sunshine, and a nice cool adult beverage.

Armando Murga

IT Support Specialist

Armando may be a bit quiet, but he is extremely friendly and loves helping our frustrated clients solve their difficult technical problems. When Armando isn’t wowing our clients with his support, he is spending time with friends and family, riding his bike (he’s ridden his bike across the state of Iowa SIX times!), or eating his dinner of choice; pizza!  
  
Before joining the Medix Dental IT family, he worked at Best Buy where he was part of the Latino Initiative, Employee Engagement Committee, and Harvest Team. He also graduated from Western Illinois University with honors.   

Tyler Parker

Technical Alignment Manager

Meet Tyler! He has a variety of experiences in both tech and toads! Tyler used to work in zoos and aquariums before joining the tech industry. Tyler loves technology because it allows us to connect and collaborate with ease. Tyler helps partners align with the best technological practices and help reduce ticket burden for our Service Desk Team.

Others describe Tyler as genuine and we couldn’t agree more!

Dayton Powell

IT Support Specialist

Dayton or Potato as some call him loves technology because “it’s the way of the future”. He enjoys working on the Service Desk team because he enjoys interacting with our partners and learning how to resolve unique issues!

Dayton loves a good ribeye steak, hanging out with his friends, and is a huge Alien (franchise) fan!

Lizzy Rabchuk

Dispatcher / Service Coordinator

Lizzy goes by many names, such as Liz, Lizchuk, Lizard, or Bettendorf Betty – don’t worry we are asking for more details around the last nickname! She is happiest when she holding one or more purring cats. Lizzy used to work as a medical scribe for a neurologist!

Jenna Ross

Communications Director

Jenna comes to Medix with over ten years of marketing experience in various industries. She specializes in digital marketing and loves to be creative in and outside of work.

AJ Sharpe

Project Manager

AJ is a woman of many talents and a lover of all-things-nerdy. When she’s not helping our awesome partners, you’ll find her skating, cozied up with a video game, or decompressing with legos. AJ lives with her husband, Ben, their two dogs (Nubbin and Ziggy), and hedgehog (Kevin).

Jonah Struck

IT Support Specialist

Jonah started his tech career with an internship in AR/VR development, working for companies like Petroskils and the National Science Foundation. He loves technology because there is always something new to learn!

Outside of the tech world, you will find Jonah playing with his dog Ripley, eating coffee-flavored ice cream, and working on his 3D printing business he started!

Daniel Terronez

Business Operations Associate

Dan is known for being goofy, loyal, and maybe a little bit wild. His favorite foods are Casey’s breakfast pizza (“hands down”), carne asada tacos (“pretty dope”), and anything with ice cream on top. He is happiest when on a wrestling mat or being smothered by a bunch of pug puppies.

Dan admires technology because it parallels life – constantly changing and evolving. His favorite part about working at Medix is the environment. Everyone is so energetic and friendly. To him, this makes the days in the office go by quickly.

Jimmy Terronez

Onsite Installation Engineer

Don’t let the muscles fool you; our gym rat Jimmy has a heart of gold. Outside of working and lifting weights, you’ll find him hanging with friends, surfing Netflix, or polishing his recently earned diploma from University of Northern Iowa.

Sally Ware

Project Coordinator

Sally from the valley is one creative lady in and outside the workplace! At work, she loves that technology creatively solve problems, allowing for workflows to run more efficiently. Others describe her as weird, quiet, and loud – a perfect combination for the Medix Team.

Jackelyn Watson

IT Treatment Coordinator

Jackelyn is outgoing, organized, and known for being a team player. She’s always happy to help others, and if you’re looking for an organization hack, she’s your go-to gal. Jackelyn is a HUGE baseball fan, and her favorite team is the Atlanta Braves although she enjoys her son’s little league just as much!

Nick White

Onsite Installation Engineer

Nick has worked in the tech industry for over ten years and currently serves our Colorado clients! You can always count on him for a smile and a good laugh. Outside of work, you will find him hanging out with friends and eating anything pasta related!