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Cyber-criminals are reaching new levels of creativity. This creativity has extended over to social media platforms. As a friendly reminder, if you have a Facebook account, we urge you to add a level of security by enabling two-factor authentication.

If your account is successfully hacked and the cyber-criminal does not comply with Facebook Community Standards, your account along with any business page accounts you are an admin of could be permanently disabled. In this event, you would be forced to create a completely new account and Facebook page.

“A friend, and local business owner, had her Facebook account hacked. She is still not aware of what the hacker did, but they did not comply with Facebook’s standards and her account was disabled. She not only lost her personal memories and posts but over 21,000 Facebook followers on her business page. As a small business, Facebook is her main source of advertising, so this was a huge loss for her. The worst part was she received an email from Facebook that stated under no circumstance could her account be recovered. She had to create a new account and completely start over,” shared Jenna Ross, Medix Marketing Specialist.

Please note, it’s best practice to secure your email accounts as well. If you use Gmail, this will ensure other Google platforms are also secure. (example: YouTube) Setting up two-factor authentication for your email is similar to the instructions below, review your account settings to enable this feature.

If you currently don’t have a mobile app installed to implement two-step verification, we recommend downloading the Google Authenticator app before starting the instructions below.

Facebook Two-Factor Authentication

  1. On your computer, log into Facebook.
  2. Click the arrow located in the top right corner.
  3. Click Security and Login on the left-hand menu.
  4. Scroll down to the Two Factor Authentication section.
  5. Click the Edit button and set up two-factor authentication by following Facebook’s prompts.

Instagram Two-Factor Authentication

  1. On your mobile device, go to your profile and tap the three horizontal line menu button, then tap Settings.
  2. Tap Security and then scroll down and tap Two-Factor Authentication.
  3. Tap the toggle next to Authentication App, then tap Set Up Manually. If you don’t see the toggle switch, tap Get Started.
  4. Tap Copy Key below the Instagram key and paste it into your authentication app.
  5. After your Instagram account is linked to your authentication app, copy the 6-digit code your authentication app creates.
  6. Go back to the Instagram app, tap Next and paste the 6-digit code to complete the process on that device.

LinkedIn Two-Factor Authentication

  1. On your computer, log into LinkedIn.
  2. Click your LinkedIn profile picture located in the upper right-hand corner.
  3. Then click, Settings & Privacy. Click on the Account tab. 
  4. Scroll down and click on Two-step Verification.
  5. Click the blue Turn On link.
  6. Choose your preferred verification method as prompted, then click Continue.
  7. Type in your LinkedIn password in the pop-up window and click Done.
  8. Follow LinkedIn’s prompts to activate this feature with your preferred verification method. 

Twitter Two-Factor Authentication

  1. On your computer, log in to Twitter
  2. On the side menu, click More, then click Settings and privacy.
  3. Click on your Account settings and click Security.
  4. Tap Two-factor authentication.
  5. Click the checkbox next to the Authentication app.
  6. Read the overview instructions, then click Start.
  7. If prompted, enter your password and click Verify.
  8. You’ll be prompted to link your authentication app to your Twitter account by scanning a QR code.
  9. After you scan the QR code, click Next.
  10. Enter the code generated by your authentication app, then click Verify.
  11. You’ll see a confirmation screen. Click Got it to finish the setup.

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